Re: Letter of Intent Fraudulent Service/Activity Petition against “FIRMSWITCH” operators of “Glory Online Communications” represented online by www.wo

Director General

Consumer Protection Council

Plot 1105 Dar-es-salaam Street.

Off.Aminu Kano Crescent

Wuse II, Abuja.

Re: Letter of Intent Fraudulent Service/Activity Petition against “FIRMSWITCH” operators of “Glory Online Communications” represented online by www.worldpaypal.net

With a great sense of disappointment, dissatisfaction, and disaffection, I write to you sir in relation to a business transaction between I and www.worldpaypal.net, an online/e-payment solution service provider, owned and managed by FIRMSWITCH operators of GLORY ONLINE COMMUNICATIONS with their physical/business address at:

33A Ipodo Road

Ikeja,

Lagos State

Nigeria.

Below are the names of the Managers/Operators/Officials of the company:

DAVIDS.A AWANEBI OLARENWAJU OLUKOYA

Executive Chairman Vice President/Chief Operating Officer

A Company of Glory Online Communications Limited.

Sir, for close to three years now, I have maintained a Business account with the above mentioned company via their e-payment website www.worldpaypal.net. During the said period and the course of running this account, I had so far committed the total sum of N= 48,520.00 (Forty Eighth thousand, five hundred and twenty naira only), which was paid into their account in three installments of:

First: N= 29,400.00 (Twenty nine thousand, four hundred naira only) being a total amount for a $200 (U.S dollar) worth of their voucher card at N= 147 PER $1, which took them a two weeks period to confirm and send to me online via their online chat support system and a four-hour frustrating daily efforts on my part to get them to send it to me.

Second: N= 10,300.00 (Eight thousand, three hundred naira only) being a total amount for a $70 (U.S dollar) of their voucher card at N= 147 per $1, undergoing the same frustrating experience as stated above in the first. Paid on the 30^th July 2007.

Third: N= 8820.00 (Eight thousand eight hundred and twenty naira only) meant for a $60 (U.S dollar) of their voucher card at N147 per $1. Same as above with experience, and paid on the 5^th of December 2007.

At a point Sir, I had wanted to discontinue with the account after the harrowing experience when I deposited my first initial payment as stated above, but I forced to back out the plan when it occurred to me that they wouldn’t agree to that effect after several pleas, the reason on their part being their “TERMS OF AGREEMENT” I had agreed to when creating the account. So I had decided to forge ahead with the intention of at least ordering my first debit through them.

The above mentioned payments were paid into their companies current bank account held with GUARANTY TRUST BANK (GTB) Aba Owerri Road Branch adjacent ABIA STAE POLYTECHNIC Aba Abia State.

Bank Name: GUARANTY TRUST BANK

Account Name: GLORY ONLINE COMMUNICATIONS

Account Number: 202149439110

The intent of running and maintaining this Business account as already stated above was to enable me order for a $200 (U.S dollar) worth of debit card which they as at that time presumably the first and only company running such service to the best of my knowledge until the others came on board with a better, prompt and cheaper service delivery. They had claimed of providing such services within 5 working days, as soon as the conditions of the services were met. However, to my greatest chagrin, I was to discover that I had fallen into the hands of “CON MEN” offering unavailable services with the intent of defrauding their victims their hard earned money and equally sitting proudly tight on it without any foreseeable sign of either repaying the said amount or delivering on the paid service which I did on the 8^th of December 2007, a transaction for which I was charged a 35% commission of the $200 (U.S dollar) which amounts to $70 (U.S dollar).

Even though they told me that it would be due on the 17^th of January 2008, I‘ve lost the total confidence in them to believe whatever they have to tell me because that was the second time the did told such and it never materialize i.e I was told to wait patiently for another 7 days to cumulate on the 22^nd of Decembers by their staff behind their online chat system. Even as at yesterday and today, I’ve tried their number and the online chat room meeting positive “dead silence” in return, they simple had began to ignore me.

Till date, I’ve exhaustred all resources and energy in my honest bid to see an amicable resolution to the abnormally but I have seen that they are an unrepentant and hardened gang of criminals posing as a business e-payment outfit, with frivolous excuse that my MasterCard debit card order was as they put it “undergoing due process” whatever they meant by that. Its obvious to me as I heard around me that it is a new “419” term invoked by “Yahoo-Yahoo Boys.” What a shame that cooperate body as they claim could be using such terms, no wonder their services is nothing to write home about. For about a month and a week now, I have written to their support@worldpaypal.net and through their frustrating so-called 24/7 online chat system worldpayaplnet@yahoo.com without any tangible, concrete, and positive response.

I hereby, has no option than to petition to you Sir on this case because as it is now its gone beyond my self effort to resolve it. I demand for compensation from for not delivering on my paid service thereby withholding my funds without interest and for no legal reason for all these while denying me the opportunity of utilizing the said funds for discounted online business transactions/services which I had intended cashing in during the yuletides of December 2007.

Secondly too, for the unquantifiable losses I had incurred emotionally, financially, and otherwise in my self-efforts contacting them towards an amicable solution of the raised matter in contention. I would prefer to you Sir to use your good office to compel them have my Business accounts with them closed without further delays, and all my paid funds utilized and service not provided/honored and unutilized funds returned to me, totaling N= 48,520.00 (Forty Eighth thousand, five hundred and twenty naira only) about $330 (U.S dollar) equivalent.

Attached herewith, are all the scanned documents of the payments slips excerpt the N= 29, 400 which I couldn’t provide as at now due to misplacements as it had been close to or over a year when I did deposited the said amount. However, there’s no doubt and I believe that all my payment transactions with them are in the database of the afore mentioned bank where they currently holds an account, GUARANTY TRUST BANK (GTB) for prove and confirmation. More there was no way I could have successfully ordered for a $200 debit card without having or meeting their financial obligations for doing that.

Below equally, are details of my Business account with them www.worldpaypal.net

Account Email: rave4kartel@hotmail.com

Account Name: CHIDIAGBA, KARTEL ONYEKACHI

Account Number: 102080007777

Companies Name: ACOKGROUP

My Transaction log info showing the successful transaction for the debit card order and my current balance is as below (copied from my Business account from the website, www.worldpayapl.net):

Worldpaypal® Account >Transaction Log

1 Transaction(s) Conducted on this Account Transfers To Transfers from Transaction Date Transaction ID Amount Transfered($) Service Charge($) worldpaypal 102080007777 08/12/07 DC-190004001280 200.00 70.00 prev next

Worldpaypal® Account >Account Balance

U.S Dollars 60.00 NGR Naira 8,400.00

Thanks for your corporations and anticipated investigation of the raised issues on hand and an immediate resolution to it. My appreciation for your attention and considerations.

Yours Faithfully

Chidiagba, Kartel .O

Aggrieved Consumer